Questions, answered.
The things Austin homeowners and businesses ask us most. Don’t see yours? Just call.
Yes — Voltline Electric is a licensed Texas electrical contractor (TECL #38291), bonded, and carries $2M in liability insurance. A licensed master electrician is involved in every job, and we’re happy to provide our license and a certificate of insurance on request. We pull permits and our work is inspected.
Upfront and flat-rate. After we diagnose the job, you get a written price before any work begins — you approve it, and that’s what you pay. No hourly surprises and no “while we’re in here” add-ons without your okay. Estimates on larger projects (panels, EV, generators) are free.
Yes. If you smell burning, see sparks, have exposed wiring, or lose power unexpectedly, call us any time — a real person answers, day or night, and we average under 60 minutes to your door in our service area. If you smell burning, shut off the breaker if you can safely and call immediately.
A 5-year workmanship warranty on our labor, plus the manufacturer warranties on the parts we install. If something we worked on isn’t right, we come back and make it right at no charge.
Yes. We’re a Tesla Certified Wall Connector installer and also install ChargePoint, Wallbox, and other Level 2 chargers. We assess your panel’s capacity first (some homes need a panel upgrade), run a dedicated circuit, and handle the permit. Many installs qualify for utility rebates and the federal tax credit — we’ll point you to them.
It depends on what you want to keep running — just the essentials (fridge, a few circuits, internet) or the whole house including A/C. As an authorized Generac dealer we do a load calculation during a free in-home estimate and size it right. Oversizing wastes money; undersizing leaves you in the dark.
Often same-day or next-day for repairs, and 24/7 for true emergencies. You can book online in about a minute and we’ll confirm your window by text.
Yes. For larger projects like panel upgrades, EV chargers, and generators, we partner with Wisetack, Synchrony, and GreenSky so you can pay over time. You can check your rate in minutes with no impact to your credit, and there are 0% promotional options on qualifying jobs.